Open download list Does the original have tightly spaced text? What type of phone line are you using? How will I know if it is working? Need to find a dealer? Is the phone wall jack working properly? Outgoing fax calls keep dialing Faxes you send are not arriving Is the receiving fax machine off or does it have an error condition?

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Is the phone line working?

The product is receiving faxes but not sending them Is your product on a PBX system? Media curls when fed through product Printed page is different from what appeared onscreen 3300g the text garbled, incorrect, or incomplete?

Part of the image did not scan or text is missing Was the original loaded correctly? The volume is too high or low Do the volume settings need to be adjusted? Is the page format different than twian another printer?

Is the image quality better when printed? This could take up to 3 minutes, depending on your computer and connection speed. More than one sheet feeds at one time Is the media input tray too full? This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


HP has scanned your product but currently has no suggestions for driver updates. Are the answer mode and rings-to-answer settings set properly?

This page requires Javascript. Actual prices are determined by individual dealers and may vary. Select your operating system and version. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

See your browser’s documentation for specific instructions.

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Is your computer set for bi-directional communication? Is graphics quality poor? Need to find a dealer? Are graphics or text missing?

imageRUNNER 3300

Faxes are transmitting or being received very slowly Are you sending or receiving a very complex fax? Select your desired files and a list of links will be sent by email. Pages printed, but there was a problem Is the print quality poor? The document stops feeding during faxing Is the document too large or too small for the ADF?


Is the phone wall jack working properly? Can you hear a dial tone and can you make a phone call? How will I know if it is working? Windows NT Procedure Windows servers: Is your software set to scan in color?

Did you send hwain print or copy job before you tried to scan? Is there a voice message being played by an answering machine?

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Faxes are not printing or are printing incorrectly Is there media in the media input tray? No software or drivers are available for this product with the selected operating system.

Is the telephone cord securely connected? Scroll down to easily select items to add to your shopping cart for a faster, easier 330g. Follow this checklist to stop these prints: