If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting. The yellow arrow points to the Tri-color Cartridge Problem icon. The light stops blinking when the product receives all the print data. Remove the new cartridge from its package, and then carefully remove the protective tape. Insert the duplexer into the rear of the product, and then push it forward until it snaps into place. Close the top cover on the printer If the cover on the product is open, close it. Please try again shortly.
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The Print dialog box opens.
HP Deskjet Ink Cartridges |
Carefully remove any jammed paper and bits of torn paper from dexkjet rollers inside the product. Remove and reinsert the cartridge Follow these steps to remove and then reinsert the black cartridge. Perform a power reset Sometimes, resetting the product can clear a paper feed issue. Make sure that all the paper in the stack is the same size and type.
Insert paper into the tray. Clean the paper pick rollers inside the product Your product has either a rear access door or a duplexer. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth. The Power light and the Print 552 light are on In this error condition, the following light pattern displays on the product control panel and a message might display on the computer:.
Ddskjet the Size is drop-down menu, select the paper size that matches the paper in the tray. Press the buttons on the sides of the duplexer at the same time, and then pull deskjdt duplexer toward you to remove it.
The Power light is on and the Print Cartridge light blinks In this error condition, the following light pattern displays on the product control panel and a message might display on the computer:. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.
Never remove paper from the front if you can pull it from the back of the product or inside the paper tray first. Remove loose paper from the tray. Choose drskjet the following two methods to clear the paper jam through the rear access door or the duplexer.
The Deskket light and the Print Cartridge light are on. Clear the paper jam from the rear of the printer Your product has either a rear access door or a duplexer. Solution Press the Resume button to eject the banner paper. Each of these icons represents a different cartridge issue.
Press the swab against the paper pick roller, and then rotate the roller upward with your fingers.
HP Deskjet 5552 Ink Cartridges
The self-test report prints. Wait until the carriage is idle and silent before proceeding. Even small pieces of paper can cause paper feed issues. While holding the Power button, press the Resume button four times.
HP DeskJet 5552 Ink Cartridges – Genuine & Remanufactured
Remove the output tray. Turn on the printer Press the Dsskjet button to turn on the product. With the product turned ondisconnect the power cord from the rear of the product. Turn the door latch counter-clockwise, and then pull the door toward you to remove it.
Clean the paper pick roller. If the product connects to a power strip, check the switch on the power strip to make sure deskjwt it is turned on. The carriage moves to the center of the product. Do not remove jammed paper at this stage.
Open the top cover on the product. The carriage might move to the center of the product.